Is it the end of the line for cash?
Cashless societies could become the norm but much will depend on consumer confidence in the available options and the level of security. Getting rid of cash has long been on the agenda of credit card providers, which trade on the fact that they can provide transaction data to the retailers they service. But now a new wave of virtual ways to pay means that consumers could soon be using new currencies Bitcoin and Ven to pay for goods too. Meanwhile, the UK’s three largest mobile networks got together earlier this month to work with retailers on consistent technology that will allow people to pay via a mobile ‘wallet’.All of these ways to pay will increase the amount of transactional data available to marketers - but how keen are consumers on going cashless?Visa used the London Olympics as a springboard for contactless payments and looked to promote payments via smartphones, which it predicts will make up 50 per cent of its card volume by 2020.However, only 15 per cent of those who could have used Visa’s ‘tap and pay’ card technology did so at the Games, which amounted to 150,000 transactions. But the move towards contactless payments continues to develop. For example, MasterCard’s Paypass services allows for faster transactions online and in-store; mobile payment chips, first introduced by Barclaycard in 2011, are regularly being inserted in phones; and contactless payment facilities on cards enabling a tap and pay function without the need for a PIN are being further developed.Meanwhile, Barclays launched Pingit this year, a mobile payment service that allows customers to send and receive money with a mobile phone number, which has sparked The Payments Council to work on a similar project. And the three leading mobile operators in the UK - EE, Vodafone and O2 - are working on…
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